PIPEDA Compliance and Your Privacy Rights at ShiftForce

Effective Date: May 1st, 2024

ShiftForce, LLC, is dedicated to safeguarding the privacy of our customers in Canada, aligning our practices with the Personal Information Protection and Electronic Documents Act (PIPEDA). This document outlines your privacy rights under PIPEDA and details our approach to processing and protecting your personal information. 

Your Privacy Rights Under PIPEDA 

PIPEDA provides Canadian residents with specific rights regarding their personal information. These include: 

Right to Know: You have the right to know why and how we collect, use, and disclose your personal information. 

Right to Access: You can request access to your personal information held by us. You can also request details about how your information is used and to whom it has been disclosed. 

Right to Correct: If you find any inaccuracies in your personal information, you have the right to request corrections. 

Consent: Your consent is required for the collection, use, or disclosure of your personal information, except where defined by law. 

Right to Withdraw Consent: You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. 

Right to Complain: If you have concerns about our privacy practices, you have the right to file a complaint with our organization and, if unresolved, with the Privacy Commissioner of Canada. 

How ShiftForce Processes Your Data 

ShiftForce processes personal information of Canadian residents for purposes such as: 

• Providing requested services and support. 
• Communicating about your account, transactions, and updates. 
• Complying with legal and regulatory obligations. 
• Enhancing and personalizing your experience with our services. 

We collect personal information based on consent and other legal bases specified under PIPEDA, ensuring transparency and respect for your privacy rights. 

Data Sharing and Disclosure 

ShiftForce may share your personal data under the following conditions: 

• With Service Providers: Including, but not limited to, companies that assist with payment processing, SMS communications, payroll management, and other essential service functions. 

• When required by law, or to protect our rights and property. 

Exercising Your Rights 

To exercise any of your rights under PIPEDA, please reach out to our Privacy Officer at support@shiftforce.com. We may ask you to verify your identity to process your request. 

If you have any questions or wish to raise a concern regarding our handling of your personal information, please do not hesitate to contact via email support@shiftforce.com. We are committed to ensuring a fair resolution of all privacy-related concerns. 

Updates to Our PIPEDA Compliance 

We may update this section to reflect changes in our data protection practices or legal obligations. We encourage you to review this page regularly for the latest information on our commitment to protecting your privacy.